FAQs

1. What kinds of payments do you take?

 We take credit cards (Visa, MasterCard, and American Express) and PayPal.  All payments are handled safely.

 2. Do you ship for free?

 Yes!  All orders within the UK get free standard shipping.

 3. How long will it take for my order to arrive?

 We process orders in 1 to 3 business days.

 Most of the time, standard delivery takes 5 to 10 business days.

 Once your order is shipped, you will get an email with a tracking number.

 4. Is it possible to return an item?

 Yes, you can return items within 90 days of getting them.  Items must be in their original condition, not worn or washed.  For more information, please see our Return & Refund Policy.

 5. How long does it take to get your money back?

 We will process your refund within seven days of getting and checking the items you sent back.  Your original payment method will get the money back.

 6. What if my order is wrong or broken when it gets here?

 Please email us right away at contact@moduvao.shop if your order is broken, wrong, or damaged.  We will either send you a new item or give you your money back.

 7. Is it possible to swap an item for one in a different size or color?

 Yes!  For instructions on how to exchange, please email us at contact@moduvao.shop.

 8. Do you send things outside of the UK?

 Right now, we only ship to places in the UK.

 9. How do I get in touch with customer service?

 Email: contact@moduvao.shop

 Call: +44 658 651 4778